CART Captioning Services
Communication Access Realtime Translation (CART)
What is CART?
CART providers are trained professionals who provide written speech-to-text accommodation (captions) for a wide variety of individuals including d/Deaf/Hard of Hearing folks, folks whose first language is not English, folks with conditions which limit auditory processing, and many others.
CART is often preferred by those with hearing loss who have some extent of residual hearing, as captions can help clarify dialogue, sound effects, and speakers. Additionally, folks who are d/Deaf and do not use ASL often use CART as their preferred method of accommodation.
Why use CART?
CART captioning is classified as a reasonable accommodation under the ADA (Americans with Disabilities Act), and many individuals or organizations choose to use CART either in place of, or in conjunction with, an ASL interpreter. The reasoning for using both ASL and CART for a single event varies but in sum, this helps to ensure all d/Deaf and Hard of Hearing folks feel comfortable with the accommodations being provided.
We are often asked about the comparison between live CART captioners and computer produced auto-captions. You can read more about this in our FAQ (link), but in short, auto-captions are generated by artificial intelligence and thus inherently do not provide the same level of accuracy, nuance, care and accessibility as a live, human captioner.
How do we use CART captions?
The captions produced by the CART provider can be projected onto larger screens for larger audiences, or can be made accessible to individuals on personal screens for smaller meetings and events. We also provide Post-Production Captioning, wherein folks can send us pre-recorded videos to which we will add captions and return the video to you for future use.
Though the vast majority of our CART providers currently specialize in remote work, we may be able to provide an in-person CART provider for your event upon request.


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At Joyful Signing, we are committed to providing excellent customer service for our customers and D/deaf and Hard-of-Hearing consumers through clear and accurate communication. If you’d like to hire our interpreters for your next event, or are interested in joining our team, use the links below to get in touch.